Privacy Policy

Last updated:

This Privacy Policy describes how Tracking Pro ("we", "us", or "our"), a company established in the United Kingdom, collects, uses, and protects personal information in connection with our websites, products, and services.

1. Who we are

Tracking Pro is a UK-based software company providing digital transformation, software development, and related technology services to clients globally.

2. The information we collect

• Contact details (name, email address, phone number, company)
• Communications you send us (enquiries, support requests)
• Usage data (IP address, device information, browser type, pages visited)
• Marketing preferences and consent

3. How we use your information

• To provide and improve our services
• To respond to enquiries and provide customer support
• To send service updates and marketing communications (with consent)
• To maintain security, prevent fraud, and comply with legal obligations

4. Legal bases (UK GDPR)

We process personal data under the following legal bases: performance of a contract, legitimate interests, consent, and compliance with legal obligations.

5. Sharing your information

We may share information with trusted service providers (e.g., hosting, email delivery, analytics) under appropriate data processing agreements. We do not sell your personal data.

6. International transfers

Where personal data is transferred outside the UK, we rely on appropriate safeguards such as adequacy decisions or standard contractual clauses.

7. Data retention

We retain personal data only as long as necessary for the purposes set out in this policy and to meet legal, accounting, or reporting requirements.

8. Your rights (UK)

• Access, rectification, and erasure
• Restriction or objection to processing
• Data portability
• Withdrawal of consent at any time
• Right to complain to the ICO (www.ico.org.uk)

9. Cookies and analytics

We may use cookies and similar technologies to operate the site and understand usage. You can control cookies through your browser settings.

10. Security

We implement technical and organisational measures appropriate to the risk to protect personal data against unauthorised access, loss, or alteration.

11. Contact us

For privacy enquiries, please contact us at [email protected].